General

• How does Discount Mixer work?
• What about my Shopify discounts?
• What discounting features and scenarios are supported?
• Why it seems discounts are applying to items that they shouldn't be?
• Why doesn't the customer eligibility work?
• Do you support free shipping discounts?
• Why do I see discounts with the name "discount-by-oneteam-ai" in my Shopify discounts?
• What apps does this integrate with?
• What apps do not work with Discount Mixer?

Troubleshooting

• I don't see the Discount Mixer widget on the Cart page
• My site has a cart drawer. I don't see the Discount Mixer widget on the Cart drawer
• My Discount Mixer discount doesn't work
• The discounted price is too low/too high
• Discounts not updating when I modify cart quantities

Usage and Pricing

Pricing is based on your Shopify plan. All paid plans come with unlimited discounts and unlimited usage.

• Free plan usage explained
• Prorating, upgrades and downgrades